The same tasks every day: typing up enquiries, copying data from one program to another, calling customers because they ask about the status, emailing back and forth about appointments, sorting receipts.
That costs time and causes errors. And it often depends on one person – if they're ill or on holiday, everything piles up.
The scope of a clearly defined starter project. Exactly what is included is set out in your proposal.
For the agreed scope you get a written proposal with a fixed price. Ongoing support only if you want it. How a proposal comes about
Use cases for orientation – not customer projects.
A workshop automatically sends an SMS as soon as the job is marked as done. If nobody collects it, a friendly reminder follows after a few days.
Invoices from a mailbox are read, presented for checking and only filed after approval.
What is due today, what is overdue? A short summary by email before the business opens.
What is done by hand today, how often, with which programs – and where are the exceptions?
Agree on texts, timing and rules, build the workflow, plan approvals.
Check with real cases before a customer receives a message.
Documentation, training, making visible what has been sent.
If you want: monitoring and adjustments when something changes.
Real workflows I have built:
A tool for building workflows between programs – for example: a new form entry, then a row in a spreadsheet, then an email to the customer. I use it when it makes a workflow simpler, and program directly when that is more reliable.
For promotional messages you usually need your customers' consent. I build consent and opt-out in from the start. The legal review of your texts is done by an authorised professional.
Well with clear images, but not without errors. That's why the recognised details always land in a review screen first – a person checks and accepts them.
No. Usually I connect what you already use. Only if a program has no interface and no export at all do we look for another way together.
Quick chat
Tell me about a workflow that annoys you: who does what by hand today, and how often?
Daniel ErochokDeveloper from Iserlohn – you talk to me directly
I'll call you back – approx. 15 minutes, no obligation. Your name and number are all I need.
I'll get back to you personally.
If you like: a few details in advance – then I'm already prepared for our call. Everything is optional.
Thank you – your details have been added and have reached me.